Surf School Manager Wanted, Byron Bay

Position: Surf School Manager/Operation Coordinator
Location: Mojo Surf, Byron Bay
Type: Full-Time

Overview:

The Surf School Manager/Operation Coordinator at Mojo Surf Byron Bay is responsible for overseeing the daily operations of the Surf School, ensuring high-quality service, safety, and satisfaction for all clients. This role involves managing a team of surf instructors, coordinating lessons, maintaining equipment, and promoting the school’s services.

Key Responsibilities:

1. Operations Coordinator:

○      Plan, organize, and coordinate surf lessons and camps.

○      Ensure the surf school's smooth day-to-day operations.

○      Develop and implement operational policies and procedures.

○      Maintain high standards of customer service and satisfaction.

○      Handle client inquiries and feedback.

○      Report to Head office.

2. Team Coordinator:

○      Recruit, train, and supervise surf instructors and support staff.

○      Create staff schedules and manage shift assignments.

○      Conduct regular staff meetings and training sessions.

○      Evaluate staff performance and provide constructive feedback.

3. Safety and Compliance:

○      Ensure all surf lessons adhere to safety standards and guidelines.

○      Conduct regular safety drills and equipment inspections.

○      Manage emergency response procedures and first aid supplies.

○      Maintain up-to-date knowledge of surf conditions and local regulations.

4. Equipment and Facility Management:

○      Oversee the maintenance and inventory of surfboards, wetsuits, and other equipment.

○      Coordinate repairs and replacements as necessary.

○      Ensure the cleanliness and organization of the facility and equipment storage areas.

Qualifications and Requirements

●      Proven experience in a managerial role within the surf industry or a similar field.

●      Strong knowledge of surfing, including techniques, safety protocols, and equipment.

●      Excellent leadership and team management skills.

●      Exceptional organizational and multitasking abilities.

●      Strong communication and interpersonal skills.

●      Proficiency in basic computer applications (e.g., Microsoft Office, booking systems).

●      Ability to work flexible hours, including weekends and holidays.

●      Valid ASI surf instructor certification and first aid/CPR certification.

●      Knowledge of the Byron Bay area and local surf spots.

●      Driving license with experience of at least 4 years driving.

●      LR driving license & Driver Authority is highly desirable.

Salary and Benefits:

●      Competitive salary based on experience.

●      Opportunities for professional development and training.

●      Discounts on Mojo Surf products and services.

●      Access to surf equipment and facilities.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and passion for surfing to rhys@mojosurf.com.

Applications will be reviewed on a rolling basis until the position is filled.

www.mojosurf.com