.ASI Accredited Schools abide by the ASI Code of Ethics and Conduct

Ethics

The ASI Accredited School undertakes to act in an ethical manner at all times. All activities of the ASI Accredited School will be carried out honestly, fairly, accurately and so as to give value to clients.

The ASI Accredited School will maintain high standards of financial probity and marketing and advertising integrity. All training program delivery will benefit clients through high standards of education and training, up to date methods, quality equipment and materials and expert staff.

Anti Discrimination

Anti discrimination policies are incorporated into the ASI Accredited School operational procedures. The ASI Accredited School prohibits discrimination towards any group or individuals in any form, inclusive of gender, pregnancy, race, colour, nationality, ethnic or ethno-religious background, marital status, physical or intellectual or psychiatric disability, or any organism capable of causing disease, homosexuality (male or female, actual or presumed), age.

Child Safe and Child Friendly Environment

The ASI Accredited School supports a child safe and child friendly environment. Policies and procedures are implemented to protect children from physical, sexual or emotional abuse. Children are valued, respected and included so they feel confident they will be listened to. Supervising staff members are carefully selected and screened for their suitability for working with children. All staff are aware of child protection policy and legislation.

Workplace Health and Safety (WHS)

The safety of staff and clients is of primary importance in all activities carried out by the ASI Accredited School. The ASI Accredited School observes all workplace health and safety legislation and copies of the relevant Act are available to staff.

Supervising staff members and trainers must incorporate Workplace Health and Safety considerations when planning and delivering training, and supervise accordingly. Identified risks are managed according to the ASI Risk Management Policy and recorded in the Risk Management Register.

Sexual Harassment

The ASI Accredited School is committed to ensuring that the working environment is free from sexual harassment (both staff and clients). Any acts of sexual harassment will not be tolerated and disciplinary action will be taken including reporting the offence to the relevant authorities.

Privacy

The ASI Accredited School abides by the Privacy Act, and has implemented privacy principles to protect the privacy of clients’ information. These principles include: non-disclosure of a client's personal details to any unauthorised person, and non-disclosure of details of training and assessment conducted for any client to any unauthorised person.

Environment

The ASI Accredited School is conscious of the delicate nature of our environment, particularly in parks and coastal areas. All activities carried out by the ASI Accredited School are done in a manner that minimizes impact to these environments.

Compliance with Government Regulation

The ASI Accredited School complies with all relevant local, state and federal government regulations covering the operation of ASI Accredited School.

Insurance

The ASI Accredited School maintains up to date and adequate insurance if required by government legislation (and as applicable per country).

Instructors’ Qualifications and Experience

Lessons are only delivered by accredited instructors who have demonstrated specific water activity skill and knowledge and hold current Water Rescue and First Aid certificates.

Marketing and Advertising

The ASI Accredited School is committed to integrity, accuracy, and professionalism in its marketing activities. The information provided to clients will avoid vague or ambiguous statements and false or misleading comparisons with other providers or programs.

Customer Service

The ASI Accredited School is committed to providing exceptional customer service to clients.